© Copyright Goodies Enterprises Limited 2010. All rights reserved.

Icons by famfamfam ©

Since 2008, Goodies Enterprises has provided after sales and warranty service support for a range of Tevion and Logix-branded electronic products sold by ALDI stores. Our experienced and helpful customer service team can deal with any technical queries you may have about a product or provide warranty service support if a product is not performing correctly. The full list of products currently serviced by us can be found here.

 

The warranty procedure works on a “swap” basis whereby, if your Tevion or Logix product develops a fault, we will deliver a replacement (minus any accessories such as manual, remote control or any leads) via courier and take the faulty set away at the same time. If the fault is logged before 3:00pm we can arrange delivery for the very next working day. It is important to retain all of your accessories (manual, remote control and any leads) as these will not be delivered with replacement sets.

 

When contacting the warranty centre please make sure to have the following information available; model number and (if applicable) serial number of the item in question (a diagram showing where these can be found can be seen here), date of purchase and contact address and telephone number.

 

The UK and Northern Ireland helpline number for all Tevion and Logix-branded products that we service is 0871 663 1540 and, for the Republic of Ireland, the number is 1-800-882-920. Please note that all calls are charged at 10p/min from a BT landline. Mobile phone and other service providers may vary.

 

For some of the models of Tevion and Logix televisions that Goodies Enterprises UK services we have electronic copies of the owners manuals available. These can be found on the serviced-models page here.